What is Sentiment Analysis?
Sentiment analysis answers one vital question — “What is the consumer saying?
A study suggests that 57% of consumers buy a product after reading reviews across e-commerce sentiment portals. According to our research positive reviews and ratings uplift sales by at least 18–20%. Alternatively, bad reviews can cause a substantial loss.
eCom Competitive Analytics helps in deep diving into sentiments/opinions and drawing actionable insights to improve overall performance in the eCommerce landscape.
Click here to read more about the sentiment analysis.